Tag Archive: consumers


When making out your Christmas shopping list, keep in mind what values your dollars support.  If you support processes that cripple the economy, you are creating an economy that will cripple your children.

That said, take a few minutes to research the items on your family’s gift lists.  For instance, much was made during the election of jobs being outsourced to China.  One of China’s biggest manufacturing firms is Foxconn who makes tablets for Apple.  Read More…

Well, AT&T has drawn first blood in the “unlimited” data usage wars.  They have started to slow down those they consider “heavy” data users.  FYI, some had used as little as 2.3 GB of data.  When users hit the arbitary target, they are slowed down for the remainder of their billing cycle to dial up speeds, making their “smart” phones useless.

Hey AT&T, talk to Netflix.  I am sure they can tell you how hard it is to win back customers after making an anti-customer business move.  Either upgrade your service lines to handle the traffic, or raise your prices.  Do not crush your customers who have paid for “unlimited” data plans with snail-pace service.  To heap insult to injury, when customers complain, they are told to switch to one of the “limited” data plans.  How in the heck is this an answer to the problem of unlimited service?  Tell the customer to do without or buy an even lower usage plan?

No one buys an iPhone or Galaxy class phone to use 2GB of data per month.  The entire point of a high-end smart phone is to have access to GPS, internet, streaming and other data heavy services.  Slamming a smartphone user with dial up speed service at 2GB is borderline fraud.  You basically have removed what the customer paid for.

Verizon just offers temporary slow downs based on the actual traffic in a given area.  When the lines clear, users are free to surf away.  This allows for peak usage slowdowns similar to cable and DSL internet usage.  Everyone knows there are peak periods just as there are rush hour traffic times.  If possible, customers avoid using the services during peak times.

If you want truly unlimited data service, Sprint is your only choice.  AT&T should consider if the stampede of customers leaving is worth it when placing restrictions on data usage.

Remember Netflix.

Small Business Rocks

chartAccording to Get Busy Media, there are over 27 million small businesses in America and they account for 60 to 80% of all employment.   These figures suggest strongly that the only way out of economic malaise is for entrepreneurs to keep plugging away and for all of us to utilize Small Businesses in our buying activities.  Small businesses hire faster, engage with customers better and innovate more than large firms.

Small businesses also barter, deal and discount more than big box stores.  Because their prices tend to be slightly higher, small businesses offer more value and customer service.  Most importantly, small businesses stabilize neighborhoods by renting properties not attractive to larger businesses.  This keeps their services close to your home and negates the need to burn extra gas driving miles to the mall or super center.

Small business owners are your neighbors, friends and relatives.  Give them your business if you want to see economic turn around.  A $20 purchase to you may mean nothing.  But to the small business owner, it may mean making payroll or not.

There are many resolutions being made today, most doomed before the end of the month.  But try to make and keep this resolution; shop small business once a month this year.  You may keep someone employed, find a new best store and make some lifelong friends.

Well worth the price difference isn’t it?

Have a safe, blessed, prosperous and productive 2012 and pass it along.

For more statistics on Small Business, see Entrepreneur.com.

Confused  about back to school supplies?  Check this article rounding up some of the latest trends in electronic school shopping.

In addition to all the items listed, HP Touchpad is selling at remarkable prices (tip; check with Best Buy first) and HTC has the new Flyer out which is also available on the Sprint network.

And remember, just because a student wants it, doesn’t mean it’s the best purchase for their educational needs.  Any questions, please post in comments, I will be happy to answer.

NetflixWell times are hard everywhere folks.  Now Netflix, a company who made a $83 Billion profit in 2008, is crying that they need to double customer prices to pay for new content.   Please note, they just made an 80% price hike 3 months ago.  So, for their short-sightedness we, the customer must pay.

This presents just the latest example of big business stomping on those who made them big business.  Netflix was just a little nobody in 1999 when I initially joined.  I loved not having to run out and get a DVD from the store only to find it was “out”.  After a few years, I dropped out and used cable for a while.

I came back to Netflix a couple of years ago as part of a streamlining of my lifestyle.  I spend lots of time on my computer, but not too much watching TV.  Netflix made sense over cable as a cost efficient entertainment option.  I use both DVD and streaming because many of the things I want to watch are not available to stream.

In a recent article on CNet Greg Sandoval questions if Netflix will change their mind,  Since their CEO’s response is “our prices are our prices”, it doesn’t look good.  This anti-consumer attitude is what caused customers to leave Blockbuster in droves.

Hey Netflix, your customers helped you grow with word of mouth and loyalty.  This is because you were a great place to do business. Now, you are just another evil empire.

Maybe Netflix will wake up and go back to their origins or perhaps they will forge a new business path and listen to their customers.

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